Organizational Design & Change Management
eBACS believes change is a departure from the status quo. Change implies movement towards a goal, an idealized state, or a vision of possibility with intended results. Whether change is proactive, reactive, incremental, radical, complex, competitive, mandated, painful, or quantum in nature, eBACS will engage with leaders to translate strategic change plans into successful action that consider the fundamental aspects of change.

eBACS believes in the notion that - "All organizations are perfectly designed to get the results they get." eBACS helps leaders analyze competitive markets, competitive strengths, weaknesses, opportunities and threats, customers and market segments, and stakeholder satisfaction. eBACS utilizes analytical tools to addresses organizational design and development issues and successful organizational change. We provide coaching and design architecture with how to: understand the business case for change, communicate about change, develop an approach that ensures positive results, manage transitions, understand one's role in change, detail project change management plans, and become an effective change leader. We equip leaders and employees with change management frameworks, processes, road maps, and tools to successfully navigate through the complexities of change. The eBACS Engagement Roadmap For Change, Strategy Planning Model, and Managing Change Model shown below help leaders and teams proactively understand and manage the complexities of organizational change initiatives.

Strategy Planning Model

A. Build Case for Change

  1. Identify Project Plan / Scope
  2. Identify Change Drivers
  3. Conduct Strategic Diagnostic
  4. Conduct Organizational Diagnostics
  5. Conduct Operational Diagnostics
  6. Confirm Case for Change and Project Objectives / Results
B. Assess Current Environment
  1. Assess External Environment
  2. Assess Organization
  3. Assess Processes
  4. Assess IS / IT Environment
  5. Assess Communications
  6. Assess Culture / Leadership Commitment
  7. Assess Human Resource Management
  8. Assess Competencies
  9. Assess Facilities
C. Analyze Issue and Opportunities
  1. Identify Fundamental Causes, Issues, Evidence, Impact
  2. Identify Opportunities for Improvement
D. Design Target Environment
  1. Envision Changed Enterprise
  2. Design Business Processes
  3. Design Target Culture
  4. Design Target Organization
  5. Design Target Information Systems and Technologies
  6. Design Target Facilities
  7. Design Target Competencies
  8. Draft Policies, SOW, SLAS
  9. Complete Target Environment Design
  10. Define Outsourcing Areas
E. Develop Change Plan
  1. Develop Implementation Strategy
  2. Identify Change Actions
  3. Analyze Feasibility of Change Actions
  4. Integrate Change Actions Into Projects
  5. Develop Change Plan

F. Develop Culture and Organization

  1. Implement Culture Changes
  2. Implement Performance Measurement Systems
  3. Implement Transition Support Infrastructure
  4. Conduct Selection Process
  5. Plan Workforce Adjustment Logistics
  6. Prepare for Organizational Change Implementation
  7. Implement Organizational Change
  8. Evaluate Performance of Changed Organization
G. Develop Facilities
  1. Affirm Facilities Needs and Goals
  2. Inventory and Assess Facilities
  3. Define Facilities Change Requirements
  4. Evaluate Feasibility of Achieving Target Facilities
  5. Select Site
  6. Plan Use of Space
  7. Prepare Construction Documents Develop Plan for Construction
  8. Prepare and Distribute RFP's
  9. Evaluate and Select Vendors
  10. Manage Construction
  11. Develop Facilities Change Implementation Plan
  12. Prepare for Implementation
  13. Implement Facilities Change
  14. Evaluate Changed Facilities
H. Develop Performance Based Training
  1. Coordinate Information-gathering Approach
  2. Determine Performance Requirements / Business Rules
  3. Assess Training Requirements
  4. Draft Training Curricula
  5. Plan Training Design and Development
  6. Design and Prototype Training
  7. Develop Training
  8. Define Training Implementation Plan
  9. Conduct Training Pilot
  10. Conduct Training
  11. Evaluate Programs
I. Assess Post-Implementation Results
  1. Assess New Performance Levels
J. Plan and Prepare for Continuous Improvement
  1. Initiate Continuous Improvement Program
  2. Develop Detailed Continuous Improvement Plan
K. Launch Continuous Improvement
  1. Train the Continuous Improvement Trainers
  2. Train Continuous Improvement Teams
  3. Launch Continuous Improvement Teams
  4. Evaluate and Support Continuous Improvement Activities
L. Renew Continuous Improvement
  1. Assess Continuous Improvement Results
  2. Renew Continuous Improvement Programs

Organizational Design & Change Management Services & Tools -
  • The Organizational Performance Model
  • The Organization Systems Design Model
  • The Organizational Performance Capability Cycle
  • Engagement Roadmap for Change
  • Merger & Acquisition Integration
  • Strategic Organizational Architecture Design
  • Business Process Re-engineering
  • Definition of Core & Enabling Business Processes
  • Categorization of Work Decision Tree
  • Managing Organizational Change Training
  • Readiness Audits & Transition Management Planning
  • Building Change Management & Project Management Capability
  • Change/Project/Transition Management 101 - (Identifying Stages, Phases, Tasks, Timelines, Owners, and Resources)
  • Strategic Communication Plans
  • Culture-wide Climate Assessment Survey
  • Employee-wide Surveys
  • Organization-wide Change Planning
  • Overcoming Barriers to Change
  • Strategic Change Planning
  • Keys to Successful Change Projects
  • Change Communication Plans Tool Box
  • Business Process Outsourcing Planning
  • Change Leader Assessment
  • Cycles of Change Management
  • Change Agent Planning
  • Role Clarification Planning


  • For more information about eBACS management consulting or coaching services, contact us via email.
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